Frequently Asked Questions

Get answers to all your questions about asset recovery and our services.

FAQ

All states and many federal agencies have enacted unclaimed property laws that strictly prohibit corporations from holding funds that cannot be returned to their rightful owners. These laws uniformly require companies to turn over nontransferable funds to government agencies to be held in trust funds. In that case, government authorities must make diligent efforts to find the rightful owner. In most states, lost funds are held until the owner is found and returned to you for free or a small fee after you submit a claim form and verify your identity.

Frost Asset Recovery Services will only be paid if we are able to recover your surplus funds. Our remuneration is a percentage of the surplus agreed upon in the contract with our customers. All costs incurred will be paid by us from this percentage. There is no charge to the customer.

Frost Asset Recovery Services are experts in this process. We work with every county in every state and understand their requirements, processes, timelines, and expectations for disbursements. Knowing these ins and outs significantly increases our probability of success in retrieving unclaimed assets.

Frost Asset Recovery Services’ sole focus is identifying, locating, and recovering unclaimed funds and assets for individuals and businesses nationwide. Ironically, we utilize several unique, proprietary search technologies that enable comprehensive locating of hard-to-find, unclaimed individual and corporate property. Our technology-driven process addresses the "dirty data" problem that severely limits the success of standard search efforts. Additionally, the ability to search for past and present individual and company names and addresses is unparalleled. When unclaimed property is found, Frost Asset Recovery Services’ solutions can help you file claims and recover what is rightfully yours, thus eliminating the stressful process of trying to do it alone, often with disappointing results.

Unclaimed assets (also called abandoned) refer to accounts for which no activity has occurred for a period of time (usually more than 1 to 5 years) or the owner cannot be contacted. The legal owner of unclaimed property may be an individual or a company.

Common forms of unclaimed property include savings or checking accounts, stocks, uncashed dividends or salaries, refunds, traveler's checks, trust distributions, insurance proceeds or refunds, as well as life insurance contracts, annuities, certificates of deposit, customer overpayments, utility deposits, mineral royalties, and the contents of safe deposit boxes.

Maybe so. Individuals and businesses seeking to comprehensively identify and recover unclaimed property must overcome many limitations. Online searching through asset recovery websites has significantly limited functionality, including the ability to ignore potential misspellings, abbreviations, or acronyms. Even after an unclaimed asset is located, the administrative tasks associated with recovery can overwhelm most individuals and businesses.

What do I need to do and what information do I need? Once you have decided to use Surplus Funds Recovery Specialists to recover your excess proceeds, we will prepare all the documents and formally sign the contract with you. We will arrange for a notary public in your area to meet with you. The notary will then return the documents to us, and we will prepare all the necessary documents and submit them to the appropriate agency.

The time required to recover funds can vary widely. It is not uncommon for refunds to be completed within a few days in some states, while in others it may take several months. Frost Asset Recovery Services work closely and diligently with unclaimed property agencies in each state to ensure the quickest possible recovery of funds.

Frost Asset Recovery Services charge a simple fee based on the total amount of assets successfully recovered. Our fees cover the cost of the entire process, to include but not limited to asset discovery and identification, recovery, legal court filings, notaries, etc. There are no hidden costs or additional charges. Most importantly, we only get paid when we recover your surplus, so we have every incentive to be efficient, effective, and successful on your behalf, thus making it a risk-free offer for our customers.

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